Privacy Policy
Effective Date: 11 Feb 2026
Company Name: Linguini Holidays Private Limited
Website: www.linguiniholidays.com
1. Introduction
Linguini Holidays Private Limited ("Company", "we", "our", or "us") is committed to protecting your personal data in accordance with the Digital Personal Data Protection Act, 2023 (DPDP Act) and other applicable Indian laws.
This Privacy Policy explains how we collect, use, store, and protect your personal data when you use our travel services, website, mobile applications, or interact with us.
By using our services, you consent to the practices described in this Privacy Policy.
2. Personal Data We Collect
We may collect the following personal data:
A. Identity & Contact Information
- Full name
- Date of birth
- Gender
- Address
- Email address
- Mobile number
- Government-issued ID (Passport, Aadhaar, PAN where legally required)
B. Travel Information
- Passport details
- Visa details
- Flight and hotel preferences
- Travel itineraries
- Special service requests (dietary, medical, accessibility)
C. Payment Information
- Credit/debit card details
- UPI details
- Bank account information
(Note: Payment data may be processed securely by third-party payment gateways.)
D. Technical Information
- IP address
- Browser type
- Device information
- Cookies and usage data
3. Purpose of Processing
We process your personal data for the following purposes:
- Booking flights, hotels, tours, visas, and travel services
- Processing payments and issuing invoices
- Customer support and communication
- Sending booking confirmations and travel updates
- Marketing communications (with your consent)
- Improving our website and services
- Complying with legal and regulatory requirements
4. Legal Basis for Processing
Under the DPDP Act, we process personal data based on:
- Your consent
- Performance of a contract (travel booking)
- Compliance with legal obligations
- Legitimate uses as permitted under applicable law
You may withdraw your consent at any time.
5. Sharing of Personal Data
We may share your data with:
- Airlines, hotels, visa agencies, tour operators
- Payment gateways and banks
- IT and cloud service providers
- Government authorities (immigration, visa processing)
- Legal or regulatory authorities when required
We do not sell your personal data to third parties.
6. Cross-Border Data Transfer
As a travel company, your personal data may be transferred outside India to airlines, hotels, or service providers located in other countries. Such transfers will be made in compliance with applicable Indian laws.
7. Data Security
We implement reasonable security safeguards including:
- Encryption of sensitive data
- Secure payment gateways
- Restricted access to personal data
- Regular system monitoring
However, no online transmission is completely secure.
8. Data Retention
We retain your personal data only for as long as necessary to:
- Provide services
- Meet contractual obligations
- Comply with tax and regulatory laws
9. Your Rights (Under DPDP Act, 2023)
You have the right to:
- Access your personal data
- Correct inaccurate or outdated data
- Request erasure of personal data
- Withdraw consent
- Nominate another person to exercise your rights
- Grievance redressal